DIYGoodness stands behind our products and your satisfaction with them is important to us. We provide sample images for all of our digital printables, which will help you determine if you are purchasing the correct product. Please verify that product dimensions and file formats are what you expect before ordering.
Since our printables are digital products which can be downloaded onto your computer or device, refunds on purchased products are allowed ONLY in one or more of the following cases within 30 days of purchase:
- You have not received or downloaded the digital file.
- The file you received is not complete or is different from the product description.
We DO NOT process refund requests in any of the following cases:
- You have previously returned a digital item from the DIYGoodness store.
- You are requesting a refund for multiple items.
- You purchased the wrong item. We provide sample images for this reason to help you verify that you are purchasing the correct product.
For situations not listed above, refund requests are handled on a case by case basis and are issued at our sole discretion.
Our pricing and product availability can change at any time.